Outsourced Secretarial Support: What a Freelancer Can Really Handle

Outsourced secretarial support lets a business delegate everyday administrative tasks to an independent professional, without hiring in-house. Here's exactly what a freelancer can take on.

Commonly Delegated Tasks

• Phone reception and handling incoming calls
• Scheduling appointments and managing your calendar
• Drafting correspondence and administrative documents
• Entering and updating client records
• Organizing business travel

Remote or On-Site Secretarial Support

Some freelancers work entirely remotely, using call forwarding or a shared platform to manage the calendar. Others offer occasional on-site support, for example to cover a temporary absence or provide extra help during busy periods.

Setting Clear Boundaries from the Start

For an effective collaboration, it's important to define availability hours, the tools used, and the level of autonomy given to the freelance secretary in handling routine requests.

Check out the secretarial category of the Dusavoir blog or post your project to receive quotes from freelance secretaries.