Frequently asked questions

For recruiters

Is posting a project really free?

Yes, 100%. Post as many projects as you need, with no fees and no commission, neither at publication nor when you hire. Post my first project

How are the freelancers who reply selected?

Every quote costs the freelancer one token: you only receive thoughtful applications from freelancers who are genuinely available and interested in your project.

How long until I receive quotes?

Most projects receive their first quotes within 24 to 48 hours. A clear title, a realistic budget and a detailed description speed things up considerably.

How do I choose the right freelancer?

Compare the quotes you receive, review the profiles (portfolio, skills, client reviews), then talk directly through the built-in messaging before deciding.

For freelancers

How do tokens work?

One quote sent = one token spent. Tokens are bought in packs; some packs have a validity period, others never expire. Without tokens, sending quotes is blocked until your next purchase. See the packs

What happens if my quote is not selected?

The spent token is not refunded: that is what keeps applications serious for everyone. Hence the value of replying only to projects that truly match your profile.

How do I maximise my chances of winning a project?

• Complete your profile 100%: photo, bio, portfolio, daily rate.
• Personalise every quote: show you actually read the brief.
• Reply fast: the first quotes get the most attention.
• Collect great reviews: every successful project strengthens your profile.

Can recruiters see my profile?

Yes. Your public profile showcases your skills, portfolio and ratings. Recruiters can also find you through the freelancer directory.

Payments & security

Which payment methods do you accept?

Payments are processed online by our secure payment providers. Your card details never pass through our servers.

Can I get an invoice?

Yes, every pack purchase automatically generates an invoice, available in your "Payments" area.

Is my data protected?

Yes. See our privacy policy for the details of our commitments.

Another question?

Our team replies quickly: contact us.