Troubleshooting
How to contact Dusavoir support?
Updated on 16 August 2026
The Contact page, accessible from Dusavoir's footer, lets you send a message directly to the support team.
1
Open the Contact page
The Contact link is available in the footer of every page on the site, as well as in the bottom navigation bar on mobile.
2
Describe your request
Fill in your message with as much context as possible (mission number, transaction reference, screenshot if relevant) to speed up the handling of your request.
Frequently asked questions
What is the support team's response time?
The team responds Monday through Friday; the exact delay depends on the current volume of requests.
Another question?
Our team replies Monday through Friday.