Troubleshooting
I can't log in, what should I do?
Updated on 16 August 2026
First check that your email and password are correct, then that your email address has been verified: without verification, access to your dashboard remains blocked even after a successful login. If you forgot your password, use the reset option.
1
Check your credentials
Make sure you're using the same email address as the one used at sign-up, with no spaces or typos, and the correct password.
2
Verify your email if needed
If you just created your account, accessing your recruiter or freelancer space requires clicking the link received by email. Without this step, you're redirected to the verification screen every time you log in.
3
Reset your password if in doubt
If you no longer remember your password, use Forgot password to create a new one.
Frequently asked questions
I never received the verification email, what should I do?
Another question?
Our team replies Monday through Friday.